FAQ Customer Help

Our customer support team is always here to assist you

Common Purchase Queries Answered

Orders and Shipping

How long does it take for me to receive my order?

You get your order immediately after successful payment.

How do I create an account?

Visit Nonyhub.com.ng, choose the product you want, and check out.
If you haven’t registered, a registration form will appear. Fill it with correct details and make payment.
Registration is free and simple on NonyHub.

How do I track the status of my order?

Upon successful payment, your product will be active on your account dashboard.

Will you keep my credit card information on file?

We don’t store your credit card information, neither does the payment gateway you are using.

Do you charge sales tax?

We don’t charge sales tax for any product purchase on our site.

Is my country eligible to purchase?

All countries are eligible to purchase on nonyhub.com.ng.

What format will my item come in?

Digital products usually come in ZIP or RAR format. If a product has many files, it’s compressed into ZIP or RAR.

Returns and Exchanges

What is your returns policy?

Since we sell digital goods that cannot be “returned”, refunds are limited.
Kindly visit our Return and Refund Policy page.

I received the wrong item

Kindly contact us immediately to get the right item.

What are the payment methods?

We support the following payment methods:

Debit or Credit card
PayPal
Cryptocurrency (supports all coins)
Fiverr payment method

Can I enjoy a discount?

Customers are eligible for discounts on some products.

How do I receive customer support?

You can chat with us on WhatsApp using the floating button at the bottom right of our site.
We reply very fast on WhatsApp. You can also send us an email.

Can I change or cancel an order after I've submitted it?

Yes, you can cancel an order if you change your mind.
You can also continue at a later date if you still wish to proceed.
Every order is saved in your cart waiting for checkout.